Many broadcast journalists will tell you one of the coolest things about being on TV is the recognition that comes with it. Ron Burgundy, the star of the movie “Anchorman,” summed it up best when he said “people know me.”

The fact that people in your small market do know you not only means they’re watching your newscast, but they’re also listening to what you say. The comments on your station’s social media feeds should be more than enough to back up my claim. This is why it is important that you think before you speak.

You’re going to cover numerous stories throughout your career and you will have strong opinions on many of them; but guess what? Your viewers don’t need to know and quite frankly they don’t care.

A reporter in New York recently found this out the hard way. He was doing a story about a police officer who was killed in the line of duty. His story was fine. It was the controversial rant he made about young black men in his live tag that didn’t sit well with some of his viewers.

As a result, the station suspended the reporter. He later quit after the suspension was lifted, because he said the station made him an offer he had to refuse; one day of work a week.

Working in live TV, we all put our foot in our mouths at some point and usually viewers are forgiving, but not all the time. Again, that’s why it is important that you think before you speak.

Working in the TV news business you’ve got to expect the unexpected; after all it is live television.

Often when things don’t go as planned it’s usually on a day when you’ve actually had more than enough time to prepare, ensuring your newscast is ready when the lights come on.  Reporter packages are done early; reporters have more time to work on the intro and tag to their stories. The anchors are at peace over whether their assigned stories are written in a conversational style. Plus, everyone has a little more time to make sure they look good before stepping in front of the camera.

(Cue the record scratch) #$#@&*%

I remember one night a few months ago, right before the start of our newscast the entire news team was in place about 10 minutes (that’s an eternity) before the start of the show. We were sitting and standing around just waiting for the news open to roll.

Once the show began, we made it through the top story intro to the reporter just fine. The reporter also made it through their story intro just fine, but a few seconds after the story started to play, it froze on the air. Of course, this woke everyone up, especially the reporter who was expecting the story to roll on smoothly; it didn’t.

The director dumped out of the story; came back to the young reporter who looked shocked and a little terrified, on camera, at what was going on. The package just failed to air, the prompter wasn’t where it was supposed to be and we were getting little to no direction from the booth about what was happening and where to go next.  These are the times when you feel the heat and the hair stands up on the back of your neck.

After a few stumbles, the reporter eventually recovered; no doubt with some newly grown hair on their chest and some experience on knowing how to better handle these types of situations.

This is one of many examples of why as a reporter working on live television; you’ve got to be ready to tell your story regardless of what happens unexpectedly to and around you. I discuss, in detail, one of the ways on how to make sure you’re ready in my book, and that’s by knowing your story.

 When you truly know your story, you won’t need a script to tell viewers what they should know about the subject. You’ll be able to clearly and confidently deliver the information even when your newscast experiences a meltdown. If it hasn’t happened to you yet, it will, so be ready!

I was talking to a friend recently who shared a very uplifting story. It was about how an act of kindness paid off for one of his coworkers.

My friend and his fellow coworker found out their radio station was being flipped to a different format. The surprise announcement from management essentially meant they would soon be out of a job. Of course, that also meant they would have to start looking for new jobs; never fun in the world of broadcasting.

The coworker, a salesperson who we’ll call the Good Samaritan, was soon offered a sales position at another radio station group all because of his unselfish attitude in an attempt to help out another coworker.  Right now, I bet you’re wondering what he did. Well, he offered a helping hand to another salesperson who was struggling; a person who was new on the job and under extreme pressure to produce with little training on how to successfully close a sale.

The Good Samaritan noticed this and without being asked, took the initiative to help his struggling coworker. He went on sales calls with his struggling coworker; told the person what they were doing right, what they were doing wrong and what area of their sales pitch needed improvement. Not only did he take on the role of a mentor and manager, the Good Samaritan didn’t ask for any of the commission on the sales he helped the struggling coworker successfully close.

Thanks to his efforts the struggling coworker was able to keep their job, but eventually quit because of the extreme demands the company was placing on its sales force. 

A few months had gone by and out of the blue, the Good Samaritan received a phone call from the owner of another radio station group. The owner told him, he was sorry to hear about what happened at his current place of employment.

The owner then told the Good Samaritan about how he had heard about how the Good Samaritan came to the rescue of a fellow coworker who was struggling and in danger of losing their job. The owner went on to tell the Good Samaritan he was extremely grateful for his actions because that struggling coworker was his daughter.   

The owner was so grateful; he offered the Good Samaritan a job over the phone. They had never met or talked to each other before that phone call, but the owner, impressed by the act of kindness the Good Samaritan had extended to his family member, came to rescue of the Good Samaritan.

When you work in TV news you’re always told not to burn any bridges, but we probably should be told: be nice, because how you treat others will determine how others treat you on your journey to the top.

Do you know of any amazing stories like this? Please share.